About us
We have been in business for over 17 years and know a thing or two about designer glasses and sunglasses. we bring you only the top trending, most popular eyewear from the top designers.
AllureAid - Express yourself!.
additional product info.
All of our products are 100% authentic. All glasses and sunglasses come with the manufacturers case, cleaning cloth and certificate of authenticity " Simply contact us and mention the item or items that you are interested in and one of our representatives will be happy to assist you.
shopping bag
On every item description page, you may click on the "add to shopping bag" button to add an item to your shopping bag. Need more than one? Not a problem. After clicking on the button, you will be brought to your shopping bag page. Change the quantity to the one desired and click on the "Update Shopping Bag" button to do exactly that.
placing order
After checking out, you will receive a confirmation on the website itself stating that your order has been approved . You will then receive a similar confirmation email message.
coupon
If you have received a coupon code, usually find it on print magazines, online banners, our affiliate websites, or our website, you may enter the coupon code in the shopping bag.
back order
Because of high demand for the brand name glasses, some frames and colors may be on the back order. Sunglasses and glasses usually come off the back order in 2-3 weeks.
frames from Italy
Because of high demand for the brand name glasses, some frames and colors are ordered from Italy, it usually takes 2-3 weeks to receive Frames from Italy.
shipping method
Currently, we ship all packages via USPS, or UPS. Using the date of you invoice as a reference, please allow a 3-7 business days processing period, and an additional 5-10 business days for orders with the prescription lenses. and usually another 3-5 days for you purchases to arrive, depending on your location and our inventory situation.
International orders may incur an additional customs fee. Please refer to your country customs policies.
backordered Items
Please note that backordered items can take up to 15 business days to ship, depending on the availability of the products. We apologize for any inconvenience this may cause and we thank you for your understanding. If you have any questions or concerns about your order status, please contact us at shopping@allureaid.com or call us at 888-696-5405 We are always happy to assist you.
returns International Return Policy
for any reason you are not completely happy with your purchase, simply return it, we will be happy to offer you an exchange or a refund. Returns must be made within 120 days of you taking delivery of the order. Returned items must be in their original condition, contain all original boxes, warranty cards, and certificate of authenticity. Returns missing any original materials will go through a return review and may incur restocking fee of up-to 20%. Tempered with or intentionally damaged merchandise will not be refundable. We cannot accept returns after 120 days after the delivery. Customer is responsible for return shipping charges, unless AllureAid has agreed to pay for the return in writing.
- Returned merchandise which complies with our return policy will be refunded in full.
- Shipping charges are non refundable.
- Prescription Lenses are non refundable.
- To refund the order - please click here with the "PRODUCT RETURN" in the subject line. Include the order number and the product you would like to return
cancellations
- Order can be canceled at any time before it is shipped.
- To cancel an order - click here with the "Cancel Request" in the subject line. Include the order number in the email
exchanges
- Orders can be exchanged within 120 days of receiving the order
- To exchange the order - click here with the "exchange Request" in the subject line. Include the order number in the email
order tracking
Following the order confirmation email, you'll also receive an order tracking email as soon as your package leaves our warehouse. You'll find a tracking number in the order tracking email, your package can be tracked via http://www.usps.com.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. We offer 120
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.